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Get 5% off on orders of 5 or more
Get 10% off on orders of 10 or more
Get 15% off on orders of 11-30 or more
New customers can save an extra $2.5 with coupon code {BatteryMall}
If you want to purchase more products, please contact our customer service to get the lowest discount.
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BatteryMall FAQs

BatteryMall FAQs

About shipping:

  • How fast we can ship out the parcel? It was sent out with the tarcking number?

    Items are usually shipped within 3 to 5 working days after payment is confirmed.All parcels will be with tracking number. (Except Saturday and Sunday.)

    European and American countries can check logistics at this website:

    https://www.17track.net/en

    Middle East countries can check logistics at this website:

    http://www.mena56.com/

    Asian countries can check logistics at this website:

    http://17exp.kingtrans.cn/tracken.jsp

    If you cannot find your package at the above three websites, please contact us by email: sales@batterymall.com or WeChat/WhatsApp: (+86) 198 6775 1872.

About Payments:

  • Which payment method can I use to buy products?
  • Who will pay the shipping and tax?

About Policy:

  • Does Batterymall.com have a privacy policy?
  • Can I return the product?
  • Are your products covered under warranty?

About Account:

  • Do I need to create an account to place an order?
  • Can I change my account information?
  • How do I reset my password?
  • How do I unsubscribe from promotional emails?

About Order:

  • Will I be charged sales tax?
  • What payment methods are available for me?
  • How long will it take to complete my order?
  • Will I receive an order confirmation? tracking information? Receipt?
  • How fast can we send out the package? Did it ship with tracking number?
  • How to deal with the situation that if bought the wrong item?

 

If we still haven't answered your question, you can contact us below and we'll get back to you as soon as possible.

 WECHAT/ WHATSAPP/TEL:(+86) 198 6775 1872

 EMAIL:sales@batterymall.com

If you need to learn more about batteries, please check our blog

content:www.batterymall.com/blogs/support

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